Thank you for choosing SriMas Associate! We strive to provide outstanding service and value to our customers. Please take a moment to review our Zero Refund Policy for services below.
Policy Overview
Once you have booked a service with us, please note that all transactions are final. We do not offer refunds, cancellations, or exchanges on any services, except as required by law. We strongly encourage you to review your service details before confirming your booking.
Non-Refundable Services
The following services are non-refundable and cannot be canceled under any circumstances:
- Customized Services: Any service that is tailored to your specific requirements.
- Scheduled Services: Once a service is scheduled and delivered, it cannot be refunded or rescheduled.
- Services Delivered or Completed: If the service has been fully or partially delivered or completed, no refund will be issued.
- Promotional or Discounted Services: Services purchased as part of a special offer or promotion, including discounted or package deals.
Cancellation Rights
You may request to cancel a service booking within 7 days of confirmation. However, cancellations are subject to the following conditions:
- The cancellation request must be made before the service has been rendered.
- You must notify us in writing via email, providing a clear statement of your intent to cancel the service.
- Cancellations are not allowed once the service has been provided or partially completed.
To cancel your service, please contact us using one of the following methods:
- Email: srimasassociate@gmail.com
- Website: Contact Us
- Phone: (+91) 9964750123
Refund Process
In the event of a cancellation that meets our policy requirements, we will process a gift credit for the value of the service. Cash refunds are not available. Gift credits will be issued via a gift certificate and can be redeemed for future services with us.
- Gift Returns: If the service was purchased as a gift, the refund will be issued as a gift credit to the original purchaser.
- Non-Gift Returns: If the service was purchased by someone else on your behalf, the gift credit will be issued to the original purchaser.
Final Note
Please review your service details carefully before booking, as we do not offer refunds or exchanges. We reserve the right to refuse any cancellation requests that do not meet the conditions outlined in this policy. If you have any questions or require assistance, feel free to reach out to us using the contact methods listed above.
Contact Us
- Email: srimasassociate@gmail.com
- Website: Contact Us
- Phone: (+91) 9964750123
Thank you for choosing SriMas Associate. We appreciate your trust in our services!